Human Resource Manager
Key Responsibility:
Maintains and enhances the organization's human resources by planning,
implementing, and evaluating employee relations and human resources policies,
programs, and practices.
HR Manager – Duties and Tasks
Maintains the work structure by updating job requirements and job
descriptions for all positions.
Maintains organization staff by establishing a recruiting, testing, and
interviewing program; counseling managers on candidate selection; conducting
and analyzing exit interviews; recommending changes.
Prepares employees for assignments by establishing and conducting
orientation and training programs.
Maintains a pay plan by conducting periodic pay surveys; scheduling and
conducting job evaluations; preparing pay budgets; monitoring and scheduling
individual pay actions; recommending, planning, and implementing pay structure
revisions.
Ensures planning, monitoring, and appraisal of employee work results by
training managers to coach and discipline employees; scheduling management
conferences with employees; hearing and resolving employee grievances;
counseling employees and supervisors.
Maintains employee benefits programs and informs employees of benefits by
studying and assessing benefit needs and trends; recommending benefit programs
to management; directing the processing of benefit claims; obtaining and
evaluating benefit contract bids; awarding benefit contracts; designing and
conducting educational programs on benefit programs.
Ensures legal compliance by monitoring and implementing applicable human
resource federal and state requirements; conducting investigations; maintaining
records; representing the organization at hearings.
Maintains management guidelines by preparing, updating, and recommending human
resource policies and procedures.
Maintains historical human resource records by designing a filing and
retrieval system; keeping past and current records.
Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks;
participating in professional societies.
Completes human resource operational requirements by scheduling and
assigning employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and
training employees.
Maintains human resource staff job results by counseling and disciplining
employees; planning, monitoring, and appraising job results.
Contributes to team effort by accomplishing related results as needed.
GENERAL MANAGER:
Key Responsibility:
Exercises complete responsibility for attainment of financial and
business goals as established by the chief operating officer and/or chief
financial officer, as approved by the company president.
Establishes own professional developmental plan, and also oversees
implementation of professional developmental plan for facility staff and
personnel.
General Manager – Duties and Tasks
Participates in corporate strategic planning and implement strategic
goals and objectives.
Implements programs that include marketing, sales, purchasing,
distribution, accounting/finance, safety, education and employee services.
Takes on primary responsibility for efficient, cost-effective facility
operations.
Prepares budget and sales forecasts with chief operating officer.
Reviews financial and operating reports.
Manages all departments on daily basis.
Assists corporate credit staff with collection of customer accounts.
Approves wage, bonus and commission schedules in line with budget and
operating constraints.
Approves, within budgetary and corporate guidelines, expenditures for capital equipment.
Manages the day-to-day activities of the facility, overseeing that
work is accomplished by the managers and supervisors, and that it is consistent
with corporate policies and objectives.
Oversees that the inventory management is consistent with sales, cash flow and financial goals.
Oversees sales, delivery, distribution, pricing, accounting and
customer service.
Serves as the principal public relations spokesperson for the facility.
Advises and directs facility staff; provide assistance and guidance where needed.
Oversees that the facility staff develop and implement professional
developmental plans for the employees, their supervisors and managers.
Conducts regular staff meetings.
Resolves important customer complaints and service problems.
Keeps up with the industry trends, attend trade shows, conventions and
seminars as appropriate or as directed.
Promotes equal opportunity and affirmative action employment practices.
Maintains proficiency in computerized systems, documentations, and
other technologies as
required.
Follows company policies and procedures, observes consistencies and
accuracies on data, documents, manuals, and policy implementation.
Leads in conducting research, surveys, and evaluation.
Other duties/responsibilities as assigned by the chief operating
officer/president.
GM Tasks on:
Profitability and Sales
Profitability and sales involves establishing and achieving sales and
profitability goals, and increasing the cooperative’s market share through
regular sales efforts.
Establish and achieve profitability goals
1. Supervise performance of purchasing functions to insure greatest
value, while taking advantage of all discounts
2. Supervise pricing and inventory policies designed to price
competitively and achieve desired gross margin
3. Establish profit expectations
Establish and achieve sales goals
1. Establish sales goals and develop plans to achieve them
2. Maintain inventories at levels to assure service with a minimum of
delivery delays, yet maintain inventory turn goals
Increase market share through regular sales efforts
1. Supervise sales staff and sales efforts
2. Review daily reports
3. Review sales results with staff regularly
4. Ensure employees have the knowledge and information needed to achieve
market share growth
Service
Service involves providing and promoting the service necessary to meet
the cooperative’s goals and needs.
1. Ensure all customers receive courteous and efficient service from all
employees
2. Handle claims and complaints promptly
3. Promote outstanding customer service
Reporting
Reporting involves keeping the board informed of the cooperative’s status
and activities, and assisting with board activities.
1. Submit monthly reports, general information, and recommendations to
the board of directors
2. Assist the board in formulating policies and provide all facts needed
for board decision-making
3. Make policy recommendations and carry out board policies
4. Arrange for board review of insurance, banking, auditing, and other
board-approved relationships
5. Help plan the annual meeting and report to cooperative members
Other Duties
The general manager will perform duties as assigned by the board of
directors and will enforce and uphold the cooperative’s credit policy.
Perform duties as assigned by the board of directors
1. Willingly perform all duties as assigned by the board of directors
Enforce and uphold the cooperative’s credit policy
1. Do not charge to customers on COD
2. Do not extend credit to customers who have not been approved by the
credit manager
3. Do not authorize customer charges that exceed set credit limits
4. Keep all personal accounts current
CHIEF FINANCE OFFICER/COMPTROLLER:
Key Responsibility:
Administers and monitors the financial system in order to ensure that the
finances are maintained in an accurate and timely manner.
CFO/Comptroller – Duties and Tasks
Assists with preparation of the budget.
Implements financial policies and procedures.
Establishes and maintains cash controls, supplier
accounts, purchase order systems, etc.
Establishes, maintains and reconciles the general
ledger.
Monitors cash reserves and investments.
Prepares and reconciles bank statements.
Processes supplier invoices.
Ensures data is entered into the system.
Issues checks for all accounts due.
Ensures security for all credit cards and
verifies charges.
Ensures transactions are properly recorded and
entered into the computerized accounting system; observes accuracy and consistency on the data encoded.
Prepares income statements, balance sheets, monthly financial
statements, and journal summaries.
Prepares quarterly reports and report on
variances with timeliness.
Assists with the annual audit.
Maintains the computerized accounting system.
Maintains financial files and records, calculates
employee salaries, deductions and contributions, reviews payroll reports, and
determines source and miscellaneous deductions.
Manages employee files and records in order to ensure accurate payment of
benefits and allowances
Ensures employee electronic files are established and maintained
Oversees administration of benefits entitlements
Verifies and reports on benefits payments, annual
leave records, code timesheets and working hours.
Manages the bi-weekly payroll in order to ensure that employees are paid
in an accurate
and timely manner
Core Accountabilities of a
CFO/Comptroller
Contributing to the effective leadership of the authority, maintaining
focus on its purpose and vision through rigorous analysis and challenge.
Contributing to the effective corporate management of the authority,
including strategy implementation,
cross organizational issues, integrated business and resource planning, risk
management and performance management.
Supporting the effective governance of the authority through
development of:
– corporate governance arrangements, risk management and reporting framework;
and
– corporate decision making arrangements.
Leading or promoting change programs within the authority.
Leading development of a medium term financial strategy and the annual
budgeting process to ensure
financial balance and a monitoring process to ensure its delivery.
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